Category: Business Communications - Page 5
VoIP phones need electricity to run, while landlines work during power outages because they draw power from phone lines. Learn why this difference matters for your business and how to stay connected during outages.
Screen sharing during VoIP calls transforms remote collaboration by letting teams view and interact with live content in real time. It cuts meeting time, reduces miscommunication, and replaces file exchanges with instant, visual guidance.
Learn how to manage UC notifications across devices and channels to stop missing critical messages, reduce alert fatigue, and improve response times with smart, customized alert rules.
Auto-provisioning templates automate VoIP phone setup using XML or JSON files with variables like SIP credentials, BLF, and time zone. Learn how they work, common mistakes, security risks, and how to fix failed deployments.
In 2025, VoIP outperforms landlines in flexibility and future-proofing-especially with backup power and failover. Landlines still win during power outages, but they're being phased out. Here's what actually works best for your business.
Auto-logging automatically updates your CRM after every call, saving hours of manual work and eliminating data errors. Learn how it works, which tools to use, and why top teams are switching now.
VoIP slashes international calling costs by up to 97% compared to landlines, while offering HD voice, virtual numbers, and seamless video calling. Discover why businesses and families are switching-and why landlines are becoming obsolete.
Learn how to track VoIP SLA metrics like answer time and resolution targets to ensure your business phone system delivers on its promises. Stop trusting provider claims-use real data to enforce performance.
Learn which Cisco IP phone models work with Zoom, Webex, 3CX, and other VoIP services. Discover MPP certification, firmware requirements, and which models to avoid.
VoIP call quality depends less on your internet speed and more on how your provider routes traffic between networks. Direct peering cuts latency, reduces packet loss, and makes calls sound clear.
Learn how to configure tail length and double-talk settings in VoIP echo cancellers to eliminate echo and improve call quality. Practical tips for Cisco, Asterisk, and cloud systems.
VoIP disaster recovery keeps small businesses connected during outages, power failures, and natural disasters. Learn how cloud-based phone systems outperform landlines, save money, and ensure customers never get a busy signal.