Category: Business Communications - Page 2
DSCP EF marking (value 46) is the industry standard for VoIP quality. Learn how to configure Low Latency Queuing, trust boundaries, and bandwidth reservation to eliminate call dropouts and latency.
VoIP has revolutionized communication in media production, replacing bulky wired intercoms with flexible, low-latency IP systems. Learn how film and broadcast teams use it today, what gear you need, and why legacy systems are becoming obsolete.
Learn how Active/Active and Active/Standby dual internet setups affect VoIP call quality. Discover which configuration delivers reliable voice communication and why most businesses choose Active/Standby for critical calls.
Learn how multi-tenant isolation in Cloud VoIP keeps your voice data private from other companies on the same platform. Understand the security controls, risks, and what to demand from your provider.
Call center recording laws vary by state and country. Learn what you must do to avoid lawsuits, fines, and customer distrust in 2025-with real rules, real penalties, and real fixes.
VoIP looks cheap on paper, but hidden add-ons like call recording, CRM integration, and international calling can double your bill. Learn what’s really in your plan - and how to avoid surprise fees.
EHS cables and handset lifters both let you answer VoIP calls from your headset, but they work in totally different ways. Learn which one fits your phone system and why EHS is the smarter long-term choice.
Learn the top VoIP porting rejection codes like SIP 404 and ISDN 28, what they really mean, and how to fix them fast. Stop guessing - start solving.
Avoid unexpected VoIP overage charges with smart planning and the right provider. Learn how overages work, which providers still use them, and how to switch to transparent, penalty-free calling plans.
Auto attendants automate call greeting and routing in VoIP call centers, cutting costs and wait times. Learn how to design one that customers actually use-not hate.
Five9 and Talkdesk are two top cloud contact center platforms. Five9 excels in enterprise analytics and outbound automation, while Talkdesk offers faster setup, simpler use, and better compliance. Choose based on team size, compliance needs, and deployment speed.
Learn how ring groups and call queues improve receptionist workflows in SMB VoIP systems. Discover when to use each, setup tips, real-world data, and how to avoid common mistakes for better customer service.
